We value your satisfaction and appreciate your business. However, due to the nature of our products, we do not accept returns or exchanges on custom items. Custom items are those that are made to order according to your specifications, such as size, color, design, or personalization. Once you place your order, we start working on it right away and cannot cancel or modify it.

Please make sure you review your order carefully before submitting it. We are not responsible for any errors or mistakes made by you during the ordering process. We are also not liable for any damages or losses that may occur during shipping or delivery. If you receive a defective or incorrect item, please contact us within 7 days of receiving it and provide proof of purchase and photos of the issue. We will do our best to resolve the problem and offer you a replacement or a refund, depending on the situation and availability.

If you have any questions or concerns about our return policy, please feel free to contact us at any time. We are always happy to assist you and answer your inquiries. Thank you for choosing us and we hope you enjoy your custom item.